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Return Policy
Effective Date: 25 Mar 2026
At UMA MAHESWARA ELECTRICALS (umaonline.in), we aim to ensure complete customer satisfaction.
Please read our return and refund policy carefully before making a purchase.
1. Eligibility for Returns & Exchanges
- Returns and exchanges are accepted for damaged, defective, or incorrect items.
- Request must be raised within 7 days of delivery.
- Product must be unused and in original packaging with invoice.
⚠️ Electrical items once installed or used are not eligible for return.
2. Replacement Policy
- Replacements will be done within 7 days for damaged or defective products.
- Subject to stock availability.
3. Cancellation Policy
- Cancellations should be done within 7 days of order placement.
- Cancellation is allowed only before dispatch.
- No cancellation after shipment.
4. Refund Process
- If approved, the refund will be credited within 7 days to the original payment method.
- Shipping charges are non-refundable.
- For COD orders, refunds are processed via bank transfer or UPI.
5. Non-Returnable Items
- Installed electrical goods.
- Customized or special-order products.
- Clearance or discounted items.
- Cut wires and consumables.
6. Contact for Returns